Urgent care
Urgent care provides treatment for minor conditions and illnesses that need immediate attention, but are not cause for an emergency room visit. Urgent care facilities are open beyond the hours of a typical medical practice, providing care during the day, weeknights and on weekends.
When to seek an urgent care virtual visit
Virtual care may be a good option when your condition can be treated via video visit. We commonly treat minor conditions, such as:
- Bites
- Colds
- Earaches
- Fevers
- Flus
- Hives
- Poison ivy
- Rashes
- Sore throats
- Sprains
- Stings
- Strains
- Strep throat
Urgent medical care
A virtual urgent care appointment is an option when you are not able to make an appointment with your primary care physician, or if your condition is not serious enough to warrant a trip to the emergency room.
Telehealth virtual care
Our virtual care appointments with CareNow® providers are available Monday through Saturday from 8:00am to 6:00pm, and Saturday from 9:00am to 4:00pm.
Checking in for your virtual visit
You may check in online for your virtual visit via the link sent to you by the CareNow® team to talk in real time with a provider. It is important to note that this is a virtual visit, not an in-clinic visit.
Follow-up care
Our family-friendly healthcare providers are available to treat and evaluate a wide variety of conditions. Through our shared healthcare network, we are connected to other providers, specialists and hospitals in your community. This means if your health concern requires additional treatment or follow-up care, we can quickly refer you to one of our many affiliated specialists near you.
When to go to the emergency room (ER)
It's not always easy to tell when you need immediate medical attention and when you can wait to be seen by an urgent care provider. If you are experiencing any of the conditions or symptoms below, seek emergency care at the nearest emergency room.
- Blood in stool
- Broken bones
- Coughing or throwing up blood
- Deep wounds with heavy bleeding
- Dizziness or confusion
- Drug or alcohol overdose
- Head injuries, including concussions
- High fever with uncontrolled nausea or diarrhea
- Seizures
- Severe allergic reactions
- Severe burns
- Severe headaches
- Suspected heart attack or stroke
- Suspected poisoning
- Trouble breathing
If you are experiencing a life-threatening medical emergency, call 911 immediately.